SupplySift

DS Smith — London

London, United Kingdom of Great Britain and Northern Ireland · W2 1DL

Company overview

DS Smith is a comprehensive packaging supplier in London serving businesses across the UK and Europe. Operating as part of the International Paper + DS Smith combination, the company supplies packaging solutions across retail, industrial, and e-commerce sectors. DS Smith provides corrugated boxes, protective packaging, retail-ready packaging, and specialist solutions including dangerous goods packaging and fibre-based pallets. The packaging supplier London offers tailored services including supply chain analysis, customer collaboration, and pack range optimisation to help ecommerce businesses reduce costs and environmental impact. Beyond packaging manufacture, DS Smith supplies containerboard and speciality papers, operates recycling and waste management services, and provides traceability and reusable packaging solutions. The company serves consumer goods manufacturers, industrial businesses, and online retailers requiring reliable, sustainable packaging across multiple material types and custom specifications.

Services offered

E-commerce Packaging Solutions

Tailored packaging for online retailers including Safe Sender branded boxes, tape-back solutions, protective packaging, and customer experience optimisation. Includes traceability features and pack range optimisation to reduce SKU complexity.

Retail Packaging

Shelf-ready and transport packaging solutions for retail distribution, including consumer packaging and transit protection designed for retail environments.

Industrial Packaging

Heavy-duty transport packaging, automotive standard packaging, multi-material solutions, dangerous goods packaging, and fibre-based pallets for manufacturing and industrial sectors.

Supply Chain Analysis

Consultative service to analyse and optimise packaging supply chains, reducing waste and costs for ecommerce and retail customers.

Recycling and Waste Management

Comprehensive recycling services including cardboard, paper, and plastic recycling, plus total waste management and closed-loop recycling solutions.

Reusable and Returnable Packaging

Circular economy solutions enabling ecommerce businesses to implement reusable packaging systems.

ParceLive

Tracking and traceability service for parcel shipments, providing visibility across the supply chain.

PACE Service

Packaging assessment and optimisation service to improve efficiency and sustainability.

Containerboard and Paper Products

Supply of containerboard grades including kraftliners, white liners, brown liners, coated papers, and speciality papers for packaging manufacturers.

Cardboard Pooling Solution

Kaypalmr cardboard pooling service enabling shared, returnable packaging systems.

DISCS Testing

Packaging durability and performance testing service.

Location and coverage

DS Smith is based at Level 3, 1 Paddington Sq, London, W2 1DL. They serve businesses across London and the wider UK.

Frequently asked questions

What types of packaging does DS Smith supply for e-commerce businesses?
DS Smith provides specialist e-commerce packaging including branded boxes (Safe Sender range), tape-back solutions, protective void fill, and customer experience-focused packaging. The company also offers reusable and returnable packaging systems, traceability solutions, and pack range optimisation services to help online retailers reduce SKU complexity and shipping costs whilst improving sustainability.
Does DS Smith offer sustainable packaging options?
Yes. DS Smith specialises in circular packaging design and operates comprehensive recycling services including cardboard, paper, and plastic recycling. The company provides reusable packaging solutions, closed-loop recycling systems, and sustainability consultancy through its 'How to make your packaging circular' service. All corrugated boxes and containerboard products can be manufactured from recycled materials.
What materials does DS Smith work with for packaging manufacture?
DS Smith manufactures packaging from corrugated cardboard, kraft liners, white and brown liners, coated papers, and multi-material combinations. The company also supplies speciality papers and operates solutions incorporating plastics. For industrial applications, the company provides dangerous goods packaging and fibre-based pallets alongside traditional cardboard solutions.
Can DS Smith provide custom branded or bespoke packaging?
DS Smith offers customer collaboration services and packaging innovation support, suggesting custom solutions are available. The Safe Sender range is designed for branded e-commerce applications. Retailers should contact DS Smith directly via their website contact form to discuss specific custom packaging, design requirements, and minimum order quantities.
What industries does DS Smith specialise in packaging for?
DS Smith serves multiple sectors including consumer goods, industrial manufacturing, retail, automotive, pharmaceutical, and e-commerce. Specialist solutions include automotive standard packaging, dangerous goods compliance packaging, and industry-specific waste management. The company also provides tailored solutions for food and cosmetics through its industrial and retail packaging divisions.

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