PrepTeam — Richmond

South East, United Kingdom of Great Britain and Northern Ireland · TW9 4LN

Company overview

PrepTeam is a fulfilment centre in Richmond, South East England, specialising in preparation and logistics for ecommerce sellers across multiple business models. The fulfilment centre South East operation handles online arbitrage, retail arbitrage, private label and wholesale products, offering flat-fee pricing with no hidden charges. PrepTeam receives inventory, inspects and labels items (including FNSKU labelling for Amazon), and arranges shipment to customer destinations or FBA warehouses. The company supports sellers operating across major platforms including Amazon, eBay, Etsy, Shopify and WooCommerce, and integrates with courier partners including Royal Mail, DHL and UPS. Services extend to returns processing, book preparation to FBA standards, hazmat and perishable goods handling, and product bundling. PrepTeam emphasises direct communication, fast turnaround (targeting 24-hour dispatch), eco-conscious packaging practices, and secure product handling throughout the fulfilment cycle.

Services offered

Online Arbitrage Preparation

Receives products sourced online, processes and prepares them for FBA with FNSKU labelling and shipment creation. Sellers retain control of product details and journey through their account.

Retail Arbitrage Preparation

Prepares inventory for sale through small and mid-range certified retailers, handling inspection, categorisation and labelling to retailer specifications.

Private Label and Wholesale Fulfilment

Manages bulk product preparation for direct sales online and through certified retailers, eliminating additional preparation steps for sellers.

Returns and Processing

Handles customer returns on behalf of sellers, inspects returned items, updates inventory systems, and returns goods to the seller.

Product Forwarding

Arranges shipping of packages to specified UK destinations, with sellers maintaining control over logistics decisions.

Book Preparation

Inspects, categorises and prepares books for sale according to FBA standards, including condition assessment and labelling.

Spec Preparation

Provides customised preparation including polybagging, bubble wrapping, taping, additional labels and sticker removal to meet Amazon or customer requirements.

Product Bundling and Kitting

Combines multiple units or items into single assignments, applies bundling charges, and offers quantity discounts for multi-unit bundles.

Hazmat and Dangerous Goods Storage

Stores and accumulates hazmat items until sufficient stock exists for combined shipment, with third-party courier booked to deliver to Amazon on seller's behalf.

Perishable and Grocery Goods Handling

Accepts deliveries from grocery retailers, checks best-before dates, refuses substitutes, and verifies products meet Amazon standards before shipment.

Location and coverage

PrepTeam is based at 179-181 Lower Richmond Rd., Richmond, TW9 4LN. They serve businesses across South East and the wider UK.

Integrations and platforms

Amazon eBay Etsy Shopify WooCommerce WordPress Google Sheets API Royal Mail DHL UPS

Frequently asked questions

Which ecommerce platforms and marketplaces does PrepTeam integrate with?
PrepTeam supports integration with Amazon, eBay, Etsy, Shopify, WooCommerce, WordPress, and Google Sheets/API. This allows sellers to manage inventory and orders across multiple channels. The company handles FBA preparation specifically for Amazon sellers, including FNSKU labelling and shipment creation.
How quickly can PrepTeam dispatch orders after receipt?
PrepTeam targets shipping within 24 hours on a best-endeavours basis, with a commitment to dispatch within 48 hours. Orders are processed through inspection, labelling, and shipment creation before dispatch. Fast turnaround is positioned as contributing to positive customer feedback and seller reputation.
Do you handle returns, and what is the process?
Yes, PrepTeam handles returns processing on the seller's behalf. When items are returned, the company inspects the returned goods, updates the CRM system, and returns the item to the seller. This removes the administrative burden from sellers managing multiple channels.
Can PrepTeam handle specialist products like hazmat items, books or perishables?
PrepTeam offers specialist services for hazmat/dangerous goods (stored safely and combined for third-party courier delivery to Amazon), books (inspection, categorisation and FBA-standard preparation), and perishables (best-before date verification, substitute refusal, and Amazon standards compliance). Add-on charges apply to these services.
What is the pricing structure, and are there volume discounts?
PrepTeam charges a flat per-unit fee with a one-off £50 membership fee. Pricing is tiered by monthly volume: £0.55 per unit for 1-200 units, £0.50 for 200-400 units, £0.45 for 400-1500 units, and £0.40 for 1500+ units. Add-ons cost from £0.05 per unit. All prices exclude VAT. The company emphasises no hidden fees.

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