PDQ Distribution — Birmingham

West Midlands, United Kingdom of Great Britain and Northern Ireland · B6 7BB

Company overview

PDQ Distribution is a specialist fulfilment centre in Birmingham, West Midlands, and the market leader in primary distribution for interactive entertainment across Europe. Established in 1987, PDQ operates as a comprehensive 3PL provider handling over 36 million pallets and 26 million boxes annually. The fulfilment centre in West Midlands serves ecommerce businesses, manufacturers, and retailers across gaming, accessories, peripherals, interactive toys, audio, and FMCG sectors. Services include warehouse and storage, UK and European distribution, reverse logistics, assembly and manufacture, e-commerce fulfilment with API integration, direct-to-consumer delivery, and supermarket supply chain management. PDQ maintains over 70% market share in UK and European primary gaming distribution and offers flexible, cost-effective solutions tailored to evolving client needs.

Services offered

Warehouse and Distribution

Specialist warehouse provision and distribution services across the UK, Europe, and emerging markets, with over 30 years' experience in handling computer and console games software alongside other product categories.

E-Commerce Fulfilment

Efficient e-commerce fulfilment services with API technology integration to connect with online marketplaces and automate order processing.

Direct to Consumer (D2C)

Handles the complexity of direct-to-consumer distribution with efficient and timely deliveries, processing 1.5 million units annually.

Reverse Logistics and Returns Processing

Comprehensive returns handling and reverse logistics services to manage product returns from customers and retailers.

Assembly, Manufacture and PC Replication

Assembly services, manufacturing support, and PC replication capabilities for interactive toys and related products, with experience handling millions of units.

Value Added Services

Flexible range of value-added services customised to meet individual client distribution requirements beyond standard fulfilment.

Packaging Solutions

Packaging services designed to ensure products arrive safely and undamaged, tailored to client specifications and exceeding customer expectations.

Supermarket Supply Chain

Dedicated supermarket supply chain division with extensive experience supplying UK supermarkets and retail networks.

Location and coverage

PDQ Distribution is based at 6 Pavilion Dr, Birmingham, B6 7BB. They serve businesses across West Midlands and the wider UK.

Integrations and platforms

API technology for online marketplace integration

Frequently asked questions

What ecommerce platforms and marketplaces does PDQ integrate with?
PDQ offers e-commerce fulfilment with API technology to integrate with online marketplaces. The website indicates they use latest API technology to connect with the online marketplace space, though specific platform names (Shopify, WooCommerce, Amazon, etc.) are not detailed on the website. Contact PDQ directly for a full list of supported integrations.
What is PDQ's geographic coverage for UK and European delivery?
PDQ provides distribution across the UK, Europe, and emerging markets. They operate as Europe's primary 3PL service provider for interactive entertainment and handle delivery to UK retail store-fronts, direct-to-consumer destinations, and European distribution networks.
Does PDQ handle assembly, kitting, and bundling services?
Yes, PDQ offers assembly and manufacture services as part of their value-added services. They have extensive experience assembling interactive toys, with a track record of handling millions of units. They also provide flexible, customisable value-added services tailored to individual client requirements.
How does PDQ handle customer returns and reverse logistics?
PDQ provides comprehensive reverse logistics and returns processing services. These services are included in their standard 3PL offering and are designed to manage product returns efficiently, though specific timescales and procedures are not detailed on the website.
What industries and product types does PDQ specialise in?
PDQ specialises in interactive entertainment, including gaming software, accessories, peripherals, interactive toys, audio, DVD, music, and smart technology. They also handle FMCG (Fast Moving Consumer Goods) and have dedicated expertise in supermarket supply chain management. Their 30+ years in the sector give them deep understanding of these specific verticals.

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