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Character Mailing Services | Direct Mail, Warehousing & Order Fulfilment — Liverpool

North West, United Kingdom of Great Britain and Northern Ireland · L70 1JL

Company overview

Character Mailing Services is a fulfilment centre in Liverpool offering comprehensive order fulfilment, warehousing, and distribution services to ecommerce businesses across the UK and Europe. Based in Aintree, the fulfilment centre North West operates a modern 55,000 sq ft warehouse facility configured for bulk and narrow aisle racked storage. Beyond fulfilment, Character Mailing provides direct mailing solutions, data processing, litho and digital printing, and pick and pack services. The company specialises in high-volume laser printing, envelope addressing, and multi-item insertion into various mailing formats. With over 30 years of experience in pick and pack operations, Character Mailing handles projects ranging from small quantities to several million units, offering account and stock management alongside bespoke fulfilment solutions tailored to individual client requirements.

Services offered

Order Fulfilment

Full ecommerce order fulfilment, storage, shipping and distribution services for online retailers.

Pick and Pack

Pick and pack services with over 30 years of experience, handling orders from small quantities to high volumes.

Warehousing and Storage

Modern 55,000 sq ft warehouse facility in Aintree configured for bulk and narrow aisle racked storage, including account and stock management.

Direct Mailing

High-volume direct mail campaigns with specialist laser printing, envelope addressing, and multi-item insertion services into C6, DL, C5, C4 formats and polywrap.

Data Services

Data processing and management to ensure client data is optimised, up-to-date, and error-free for direct mail campaigns and mailings.

Litho Printing

High-volume litho printing services delivering cost-effective, high-quality print materials.

Digital Printing

Low-volume, on-demand digital printing for high-quality print materials.

Mailsorting Services

Mailsorting services to reduce postage delivery costs for clients.

Location and coverage

Character Mailing Services | Direct Mail, Warehousing & Order Fulfilment is based at Heysham Rd, Liverpool, L70 1JL. They serve businesses across North West and the wider UK.

Frequently asked questions

What is your warehouse capacity and what type of storage do you offer?
Character Mailing operates a modern 55,000 sq ft warehouse facility in Aintree configured for both bulk and narrow aisle racked storage. The facility is designed to accommodate a range of stock management and distribution requirements. For specific capacity details relevant to your order volumes, you should contact the company directly via their Liverpool office on 0151 521 1313.
Do you handle multi-item insertion and kitting services?
Yes, Character Mailing specialises in multi-item insertion services. They can insert up to 24 items into C6, DL, C5, or C4 printed mailing wallets, and up to 12 items into polywrap (LDPE, biodegradable, and metalised film). These capabilities make them suitable for bundled orders, subscription boxes, and promotional kit assembly.
What geographic areas do you serve for order fulfilment and distribution?
Character Mailing serves the UK and Europe from their Liverpool and Aintree locations in the North West. As a major force in UK fulfilment and distribution, they handle order processing and shipping across these regions. For specific delivery timescales and areas, contact their team directly.
Can you accommodate high-volume campaigns or seasonal peaks?
Character Mailing has demonstrated capability handling projects from small quantities to several million products within fixed deadlines. Their experience with direct mail campaigns and high-volume picking and packing suggests capacity for seasonal variation, though peak period availability should be confirmed directly with the company.
Do you integrate with ecommerce platforms like Shopify or WooCommerce?
The website content does not mention integrations with ecommerce platforms such as Shopify, WooCommerce, or other marketplaces. For information about system integrations and how orders are received, you should contact Character Mailing directly to discuss your specific platform requirements.

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