UPS London Kentish Town Centre — London

London, United Kingdom of Great Britain and Northern Ireland · NW5 3UP

Company overview

UPS is a global logistics and shipping provider operating a centre in London's Kentish Town area, offering comprehensive freight and parcel services to ecommerce businesses of all sizes. As a freight forwarder in London, UPS specialises in domestic and international shipping solutions, helping UK-based ecommerce sellers scale their operations across borders. The company provides ground shipping services across Europe, leveraging digital tools and mobile tracking to streamline logistics operations. UPS serves small businesses through to established enterprises, offering personalised support, regulatory compliance guidance, and tariff navigation resources. Their freight forwarder London services include collection scheduling, real-time package tracking, billing management, and exclusive shipping discounts for registered users. UPS emphasises speed and reliability, promoting Europe's fastest ground service and demonstrating expertise in building efficient supply chains that improve delivery coverage and reduce environmental impact.

Services offered

Domestic and International Shipping

UPS Standard ground shipping across Europe and international markets, with support for navigating tariffs, customs regulations, and country-specific compliance requirements to facilitate cross-border ecommerce operations.

Package Tracking and Management

Real-time tracking via mobile app and web portal, allowing customers to monitor shipments on their schedule and manage delivery status across multiple parcels.

Collection and Drop-off Services

Scheduled collection services and drop-off options for businesses to hand over parcels for processing and onward shipment.

Billing and Financial Management

UPS Billing Centre enabling customers to review invoices, process payments, dispute charges, and access shipping cost information and rate cards.

Regulatory Compliance Support

Guidance on tariff impacts, international shipping regulations, country-specific rules, and resources to help businesses navigate evolving compliance requirements.

Digital Shipping Tools

Online quoting, shipping, and tracking tools accessible via web and mobile app, with options to create free profiles for discounted shipping rates.

Location and coverage

UPS London Kentish Town Centre is based at 353 Regis Rd, London, NW5 3UP. They serve businesses across London and the wider UK.

Frequently asked questions

What geographic areas does UPS cover for ground shipping?
UPS offers ground shipping across Europe as part of their Standard service, positioning it as Europe's fastest ground option. For international shipments, they provide guidance on shipping to multiple countries and support tariff navigation and customs compliance across different regions.
How can I track my shipments in real time?
UPS provides real-time tracking through their mobile app and web portal, allowing you to monitor packages wherever you are on your schedule. The tracking service is accessible through the main UPS website and integrated into their suite of digital shipping tools.
Do you help with customs clearance and international regulations?
Yes. UPS provides resources on international shipping basics, country-specific regulations, and tariff impacts to help ecommerce sellers navigate cross-border shipments confidently. They offer a Tariff Resource Guide and regulatory compliance information to support businesses expanding internationally.
What discounts are available for ecommerce businesses?
UPS offers up to 11% discount on every shipment when you create a free profile and register with their system. Registered users gain access to exclusive rates, billing management tools, and personalised support.
Can I schedule collection for my parcels?
Yes. UPS offers scheduled collection services through their business solutions portal, allowing you to arrange pickups for your shipments at a time convenient to your operation.

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