UK Pallets — Telford

West Midlands, United Kingdom of Great Britain and Northern Ireland · TF7 4QT

Company overview

UK Pallets is a pallet delivery and freight forwarder based in Telford, West Midlands, operating for over a decade. The company provides cost-effective pallet transport solutions across the UK and Ireland, offering a range of pallet sizes from micro (150kg) to full pallets (1,200kg), as well as oversized options. As a freight forwarder in Telford, UK Pallets serves ecommerce businesses, resellers, and regular shippers through an intuitive online booking system with instant quote generation. The freight forwarder West Midlands is a member of Palletways and the Road Haulage Association, partnering with Kingscote Rogay Limited for network coverage. Services include same-day collection, hazardous goods delivery, customs charges handling, and full track-and-trace capabilities. The company also offers storage and fulfilment services at multiple locations, global shipping via Mitchells of Mansfield Ltd, and bespoke transport solutions. Ecommerce sellers benefit from loyalty discounts, dedicated customer service via phone and email, and flexible payment options including pre-pay and credit terms for regular shippers.

Services offered

Pallet Delivery — UK and Ireland

Offers standard pallet delivery in five sizes (micro, quarter, half, light, full) and oversized variants. Provides premium (fastest) and economy (cheapest) service options with next-day and same-day collection available.

Hazardous Goods Transport

Specialist service for shipping hazardous materials with dedicated Hazchem FAQ and additional safety protocols. Hazardous delivery option available with supplementary charge.

Track and Trace System

End-to-end tracking of pallet shipments throughout transit with proof of delivery (POD) confirmation. Customers can monitor status at every stage of the journey.

Storage and Fulfilment Services

Multi-location storage and fulfilment facilities available for ecommerce businesses requiring inventory holding and order processing support.

Global Shipping

International pallet shipping via partnership with Mitchells of Mansfield Ltd, with internal Irish and Scottish rates available.

Same-Day Full Load and Bespoke Transport

Customised transport solutions including same-day collection and dedicated load services for non-standard or urgent requirements.

Amazon Delivery Service

Specialised pallet delivery option for Amazon sellers and resellers, with dedicated support for platform-specific requirements.

Tail Lift Service

Tail lift availability on deliveries for shipments up to 1,000kg and 2 metres in length, enabling easier loading and unloading at destinations without dock facilities.

Location and coverage

UK Pallets is based at Halesfield 19, Telford, TF7 4QT. They serve businesses across West Midlands and the wider UK.

Integrations and platforms

Amazon

Frequently asked questions

What pallet sizes does UK Pallets offer?
UK Pallets offers five standard pallet sizes: micro (max 150kg), quarter (max 250kg), half (max 500kg), light (max 750kg), and full pallet (max 1,200kg). Oversized variants are also available, including double-sized options. Ecommerce sellers can select the appropriate size during the online booking process or contact the customer service team for advice on the best option for their shipments.
How quickly can I get a pallet collected and delivered?
UK Pallets offers both premium (fastest) and economy (cheapest) service tiers for collection and delivery. Same-day collection is available as an additional option (£10 surcharge). Delivery time slots include all-day delivery (08:00–17:30), morning, afternoon, Saturday AM, timed slots, and depot book-in options. Specific delivery dates are selectable during the booking process.
Do you handle hazardous goods shipments?
Yes, UK Pallets offers hazardous goods delivery services with a dedicated Hazchem FAQ section on the website. An additional charge of £25 applies for hazardous shipments. The company provides specialised guidance on packing and presentation of hazardous materials to ensure compliance with regulations.
What geographic areas do you cover?
UK Pallets provides pallet delivery across the UK and Ireland. The company also offers global shipping through partnership with Mitchells of Mansfield Ltd, with dedicated internal rates available for Irish and Scottish deliveries. Track-and-trace coverage extends to all service areas.
Do you offer loyalty discounts or credit terms for regular shippers?
Yes, UK Pallets offers loyalty discounts for registered user accounts, which can be accessed during online booking. The company also provides pre-pay options and credit terms to regular shippers. Ecommerce sellers should contact the customer service team on 01952 457050 or via email to discuss bespoke arrangements.
Can I track my pallet shipment in real time?
UK Pallets provides a full track-and-trace system enabling customers to monitor their shipment throughout transit. Proof of delivery (POD) confirmation is issued upon completion. The tracking system is accessible through the website, and the dedicated customer service team is available via phone and email to provide updates.

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