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PACK & SEND Edinburgh East — Edinburgh

Scotland, United Kingdom of Great Britain and Northern Ireland · EH7 4AH

Company overview

PACK & SEND Edinburgh East is a freight forwarder in Edinburgh offering comprehensive shipping solutions for ecommerce businesses across the UK and internationally. As a freight forwarder Scotland, they provide domestic and international delivery services, specialist packing solutions, and custom freight handling for items ranging from small parcels to palletised bulk cargo. The company serves both B2B and consumer markets, with particular expertise in fragile goods, electronics, fine art, and oversized items. Their services include UK domestic freight, courier delivery, international air and sea freight to over 50 countries, and returns logistics. PACK & SEND offers online self-service booking for parcels under 30kg through their portal, PowerSender for batch shipping, and bespoke solutions for exhibition equipment, IT moves, and specialist cargo. They provide packaging materials, customs documentation support, and loss and damage cover options.

Services offered

UK Domestic Freight & Courier Services

Full-range domestic delivery and courier services for parcels and freight across the United Kingdom, supporting both business and consumer shipments.

International Shipping

Freight forwarding to over 50 countries across Europe, Asia, North America, Australasia, and Africa, with air and sea freight options and customs documentation support.

Specialist Packing Solutions

Custom packing for fragile, valuable, and oversized items including fine art, antiques, electronics, musical instruments, and furniture, with options for crates and palletised shipping.

Returns & Reverse Logistics

Dedicated returns services for ecommerce businesses managing product returns, refunds, and reverse logistics.

Palletised & Bulky Freight

Handling of large, heavy, and palletised shipments including furniture, IT equipment, and oversized parcels requiring specialist logistics.

Online Self-Service Booking

Digital booking platform for parcels under 30kg, with parcel tracking, PowerSender batch shipping option, and surcharge information.

Specialist Item Shipping

Dedicated services for high-value and sensitive cargo including fine art, antiques, bikes, motorbikes, food items, medical equipment, and IT/electronics with lithium battery handling.

Business Solutions

B2B freight services including exhibition equipment shipping, home worker IT equipment moves, and tailored corporate freight solutions.

Loss & Damage Cover

Optional warranty and insurance protection for shipments, with specific coverage for packing warranty and international shipping.

Location and coverage

PACK & SEND Edinburgh East is based at 53 Elm Row, Edinburgh, EH7 4AH. They serve businesses across Scotland and the wider UK.

Integrations and platforms

eBay

Frequently asked questions

What shipping methods does PACK & SEND offer for international shipments?
PACK & SEND provides international air freight and sea freight options to over 50 countries globally. They serve major destinations across Europe, Asia, North America, Australasia, and Africa, and handle customs documentation for cross-border shipments. Specific routes and transit times can be confirmed through their quotation service.
Can PACK & SEND handle fragile and specialist items?
Yes, PACK & SEND specialises in shipping fragile and valuable items including fine art, antiques, electronics, musical instruments, and medical equipment. They offer custom packing solutions with specialist crates and palletised options, and provide optional loss and damage cover through their warranty protection service.
Do you offer returns logistics for ecommerce businesses?
Yes, PACK & SEND provides dedicated returns services for ecommerce businesses. This reverse logistics offering supports product returns and refunds as part of their comprehensive business solutions suite.
How can ecommerce sellers book shipments?
PACK & SEND offers multiple booking options: online self-service through their portal for parcels under 30kg, PowerSender for frequent or batch shipping, and direct quotations for larger or specialist freight. They also have physical service centres where sellers can arrange collection and drop-off.
Do you handle items with lithium batteries and hazardous materials?
Yes, PACK & SEND explicitly handles lithium batteries and IT/electronics shipping. Their specialist shipping section includes dedicated services for PCs, laptops, monitors, servers, and switches, with appropriate hazmat protocols for regulated items.

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