SupplySift

Mail Handling International (MHI) — Bristol

South West, United Kingdom of Great Britain and Northern Ireland · BS2 0TQ

Company overview

Mail Handling International (MHI) is a global delivery specialist based in Bristol, South West, with nearly three decades of experience in domestic and international post and parcel delivery. The company operates as a freight forwarder in Bristol serving ecommerce businesses across fashion, beauty, electronics, books, and numerous other sectors. As a freight forwarder in the South West, MHI provides multi-carrier delivery solutions through 112 direct carrier contracts spanning 15,384 global delivery routes across 252 countries and territories. Their ecommerce services include home delivery, out-of-home delivery, and returns management, complemented by postal services and integrated print-and-mail solutions. MHI leverages award-winning routing technology and postal optimisation engines to help retailers achieve cost-effective, flexible delivery strategies with DDP and DAP options. The company serves established brands including Beauty Bay, MyProtein, and Book Depository, offering seamless integration for cross-border ecommerce fulfilment.

Services offered

eCommerce Delivery

Multi-carrier delivery network offering home delivery, out-of-home delivery, and returns management. Covers fashion, beauty, electronics, books, and other ecommerce verticals across 252 countries and territories.

Postal Services

Comprehensive postal solutions including direct mail, business mail, advertising mail, financial and transactional mail, magazines, postcards, door-drop, packet post, and PUDO services across UK and international routes.

Print & Mail Solutions

Integrated print and mail service combining digital print, data processing, personalisation, envelope print, wrapping, enclosing, wiro-binding, print-on-demand, fulfilment, and promotional sampling capabilities.

Global Delivery Strategy (MHI360)

Comprehensive ecommerce network and delivery strategy platform offering cost optimisation, choice of carriers, and delivery performance tracking through multi-carrier routing technology.

DDP & DAP Solutions

Delivered Duty Paid and Delivered at Place options for cross-border ecommerce, allowing sellers to manage customs and eliminate unexpected charges for EU and international customers.

Parcel Tracking

Trackmail platform providing regular transit updates and parcel tracking through their dedicated tracking portal.

Location and coverage

Mail Handling International (MHI) is based at 82 Feeder Rd, Bristol, BS2 0TQ. They serve businesses across South West and the wider UK.

Integrations and platforms

SendViaNexae

Frequently asked questions

What international delivery options does MHI offer?
MHI operates a global network covering 252 countries and territories with 15,384 delivery routes and 112 direct carrier contracts. They offer both DDP (Delivered Duty Paid) and DAP (Delivered at Place) solutions, allowing ecommerce sellers to manage customs and prevent unexpected charges for customers. Their postal optimisation engine selects the most cost-effective routing across multiple carriers for each destination.
Can MHI handle returns management for ecommerce businesses?
Yes, MHI offers dedicated returns management as part of their eCommerce Delivery services. This service is designed to help online retailers manage customer returns efficiently alongside their outbound delivery network.
Does MHI provide cross-border ecommerce solutions for EU and European markets?
Yes, MHI specialises in cross-border ecommerce delivery. Their DDP solutions are specifically designed for EU customers, eliminating unexpected customs charges. Multiple case studies, including Xbite, confirm seamless integration for European delivery with transparent duty handling.
What ecommerce sectors does MHI serve?
MHI serves a wide range of ecommerce verticals including fashion and apparel, beauty, books, media, lifestyle, outdoors, health and wellbeing, personal care, household goods, electronics, and sports. Their client base includes major retailers such as Beauty Bay, MyProtein, and Book Depository.
Does MHI offer integrated print and mail services for ecommerce businesses?
Yes, MHI provides in-house print and mail solutions including digital print, data processing, personalisation, envelope printing, wrapping, and fulfilment services. These can be combined with their postal and parcel services for a complete mailing house solution.

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