SupplySift

DPD Pickup Parcelshop — London

London, United Kingdom of Great Britain and Northern Ireland · WC1B 4BB

Company overview

DPD is a freight forwarder in London and across the UK, operating a parcel delivery network of over 6,000 pickup locations. The company specialises in last-mile delivery services for ecommerce businesses, offering flexible delivery options including standard delivery, 1-hour delivery slots, and parcel collection from local pickup shops. As a freight forwarder London, DPD serves online retailers by providing parcel tracking, delivery rescheduling, neighbour delivery, and safe-place options. The company also offers fulfilment services and operates depots throughout the UK. DPD's pickup network includes major retailers such as Sainsbury's, Post Office, Co-op, Morrisons, Argos, and Matalan, making it accessible for both business-to-consumer and consumer parcel collection.

Services offered

Parcel Delivery

Standard and express parcel delivery services across the UK with flexible delivery options including 1-hour delivery slots and named-day delivery.

Pickup Shop Network

Access to over 6,000 local pickup locations where customers can collect parcels, including major retailers such as Sainsbury's, Post Office, Co-op, and Argos.

Delivery Flexibility

Options to reroute parcels, leave items at safe places, deliver to neighbours, or reschedule deliveries, with online management via reference number and postcode.

Fulfilment Services

Fulfilment services offered to ecommerce businesses, supporting order processing and distribution.

Parcel Tracking

Real-time tracking of parcels with delivery window notifications and ability to modify delivery preferences online.

Depot Services

Multiple DPD depot locations across the UK where businesses and consumers can access parcel collection and courier services.

Location and coverage

DPD Pickup Parcelshop is based at 86 Southampton Row, London, WC1B 4BB. They serve businesses across London and the wider UK.

Frequently asked questions

How quickly can DPD deliver parcels and what options are available?
DPD offers flexible delivery options including standard delivery and 1-hour delivery slots. Customers receive their one-hour delivery window on the day of delivery once the driver has scanned parcels onto the van, typically by noon. If a customer is unavailable, DPD can leave parcels with a neighbour, at a safe place, or reroute to a local pickup shop for next-day collection.
Where can customers collect parcels if they're not available for delivery?
DPD operates a network of over 6,000 local pickup shops, including major retailers such as Sainsbury's, Post Office, Co-op, Morrisons, Argos, and Matalan. Parcels are typically ready for collection by midday the next day. Customers must bring two pieces of ID, including photo ID and address ID such as a utility bill.
Can ecommerce sellers manage delivery preferences and make changes after dispatch?
Yes, ecommerce sellers and their customers can modify delivery preferences online using their parcel reference number and postcode. Options include changing delivery dates, arranging safe-place delivery, redirecting to neighbours, or switching to pickup shop collection. However, address changes must be requested through the original sender or retailer.
Does DPD offer fulfilment or warehousing services for online retailers?
Yes, DPD provides dedicated fulfilment services for ecommerce businesses. Details of specific fulfilment offerings can be found on their fulfilment page, with further information available by contacting their sales team through the website.
What geographic coverage does DPD provide?
DPD operates a UK-wide network with delivery capability across the country, multiple depot locations, and over 6,000 pickup shops. The company also offers European and international shipping services, with details available on their international services pages.

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